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ysa

Karma: 0  
Can't delete downloads folder - 2007/04/01 16:15 Hi,

Mambo was installed by my host and I had later installed Remository. 3.20 was the last version. (Never had a copy of Mambo on my computer)

I needed to fully erase Mambo from my server but I am not allowed to erase the Download folder, everything is deleted and I have no more access to the admin pannel.

My host don't want to delete it.
Chmod is 705 and I can't change it (I can Chmod all my other files)
Error message : 550 /www/downloads/ : Operation not permitted

How can I erase that folder please, any help would be greatly appreciated.
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admin

Karma: 57  
Re:Can't delete downloads folder - 2007/04/09 09:24 That is a strange situation!

The problem appears to be that the directory is owned by the web server user (apache, nobody, www, www-data or suchlike) and as an FTP user you do not have enough rights to delete it, nor can you change its ownership.

The only way it can be deleted is either by your host or by a PHP script. You need to either write a one-off script to do it or maybe install MamboXplorer. Although that might create another situation that is hard to get out of.

But the real problem is that you can't properly manage a site that is in that state - if you don't have a cooperative host and you don't have a control panel, you are going to have a lot of messy issues! Martin Brampton aka Counterpoint
http://black-sheep-research.com
http://mamboguru.com
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ysa

Karma: 0  
Re:Can't delete downloads folder - 2007/04/11 16:43 Thank you for your reply.

My host is very uncooperative. I have no idea how to write a one-off script, can you help me please.
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tony121

Karma: -2  
Re:Can't delete downloads folder - 2007/04/11 20:19 Possible fix:
Depending on how your service is set up and the control panel used, you can try to modify the virtual ftp accounts. Sometimes setting the problem directory (or even your entire domain) to be accessible via FTP or virtual FTP can reset the owner problem. Whatever Control Panel your host is using will probably have a way to navigate and explore your directories. You can try to use this to delete the problem folder. Then you can try JoomExplorer (I think that's the name). Then pester your host until they help.
Good Luck.
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Danno

Karma: 0  
Re:Can't delete downloads folder - 2008/07/18 02:48 Being honest and blunt here, I can't see how this would be the hosts's problem and why they SHOULD help.
The problem is with Remository. Not with the host or the control panel.
I am having similar issues since installing Remository and never had issues prior to install.
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admin

Karma: 57  
Re:Can't delete downloads folder - 2008/07/24 16:37 Being honest and blunt, anyone running a system that does pretty much everything through a web interface, including the dynamic addition of new code and new files WILL have problems if the hosting is not suitable.

Much cheap hosting is not really suitable for anything but static HTML and the very simplest PHP scripts.

There is NOTHING that the writer of the software can do. If you don't believe me, then please provide a detailed answer as to what the software is to do when it is confronted with an unwritable directory that belongs to a different user than the one under whose authority the script is running. Martin Brampton aka Counterpoint
http://black-sheep-research.com
http://mamboguru.com
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